In an always-on digital world, your website and app are living organisms. They update, learn, and interact with your users every hour. But as your ecosystem grows—web apps, AI chatbots, automations, CRMs—so does the need for constant tuning.
At DGBITS Software Pvt. Ltd., Tirupati, we go beyond routine upkeep. Our Annual Maintenance Contracts (AMC) safeguard everything from your website’s speed to your chatbot’s logic flow—ensuring performance, security, and adaptability never fall behind.
“Maintenance isn’t about repairs—it’s about readiness.”.
Your Digital Presence Needs Continuous Care
Launching your website or app is only step one. From that moment on, it becomes a living extension of your business. Every update, click, and query leaves a trace that must be maintained, analyzed, and optimized.
A neglected site or bot isn’t neutral—it’s a liability. A broken form loses leads. A misfiring chatbot frustrates customers. Outdated workflows block automation.
“If your chatbot speaks the wrong language or your site loads a second too slow, both say the same thing—‘we’re not paying attention.’”
Every line of code, every integration, every automation you rely on needs care.
That’s where DGBITS AMC steps in:
- We monitor performance and uptime across all systems.
- We update and patch frameworks before they break.
- We retrain AI models and test automation triggers.
- We keep your digital business predictable in an unpredictable tech world.
DGBITS AMC keeps every layer—front-end, back-end, and AI logic—in sync and under control.
Why an AMC Matters More Than Ever
1. Security & Stability
Cyber threats adapt fast. So must your defense.
Regular CMS patching, plugin updates, and server hardening prevent exploits.
AI-driven anomaly detection flags irregular logins, spam surges, or data breaches before they escalate.
2. Performance & Precision
Speed, accuracy, and smooth workflows are your silent brand ambassadors.
We track Core Web Vitals, API response times, and chatbot latency to ensure users experience zero drag—no matter where they come from.
3. AI & Automation Health
AI models drift. Chatbots forget context. Workflows get stale as APIs change.
Our AMC includes periodic retraining, prompt refinement, and automation testing for systems built with OpenAI, Dialogflow, n8n, or custom scripts.
We ensure your AI continues to understand, respond, and convert with precision.
4. Business Continuity
Daily database backups, weekly file snapshots, and quarterly restore drills mean your business keeps running—even when hardware doesn’t.
5. Compliance & Confidence
Transparent reports, version logs, and change histories ensure you meet internal policies or client audits without last-minute scrambles.
What our AMC covers
For CRM & ERP Systems
- Module-wise bug fixes and UI/UX improvements.
- Integration checks with finance, HR, and analytics tools.
- Data migration verification and automated backups.
- Role-based access audits and permission hygiene.
- AI dashboard optimization (predictive sales, agent scoring, trend detection).
For CMS Platforms
- WordPress, Strapi, Directus, or custom Laravel CMS updates.
- Plugin, theme, and dependency patching.
- SEO metadata validation, Core Web Vitals tuning, and content-workflow checks.
- Multilingual and media-library maintenance.
For E-Commerce Apps
- Payment-gateway version alignment (Razorpay, Stripe, Instamojo).
- Cart, checkout, and order-sync testing.
- Inventory and pricing API validation.
- Product image optimization and CDN routing.
- Abandoned-cart automation and email/WhatsApp workflow testing.
For AI & Automation Layers
- Chatbot model retraining, tone refinement, and accuracy testing.
- Automation workflow diagnostics—success/failure reports for triggers and actions.
- Integration verification with CRMs, CMS, and external APIs.
- Prompt engineering updates for changing product or policy data.
- Version migration testing for OpenAI, Dialogflow, or Rasa releases.
Our process
Initial Audit & Baseline – We map every system connection—CRM to ERP, ERP to AI, CMS to E-commerce—and benchmark speed, load, and data flow.
Stabilization – We patch high-risk vulnerabilities and fix legacy code dependencies to restore stability.
Optimization – We fine-tune database queries, chatbot behavior, automation logic, and AI accuracy for real performance gains.
Monitoring & Reporting – Automated trackers measure uptime, error logs, AI response rates, and user behavior. Monthly reports give you full visibility.
“It’s not maintenance if you don’t measure the outcome.”
Why Choose DGBITS for Maintenance
- Integrated expertise: One team maintains your site, apps, CRM, ERP, CMS, and AI stack together.
- Proactive monitoring: AI-powered alerts flag performance dips instantly.
- Clear accountability: Every fix and update documented in monthly reports.
- Enterprise discipline: Version control, staging environments, and change logs on record.
- Local reliability, global reach: Based in Tirupati, trusted across India and beyond.
Peace of Mind, Powered by DGBITS
Your digital platforms deserve consistent care — just like your business.
With DGBITS as your maintenance partner, you can focus on growth while we ensure your website or app stays secure, updated, and always online.
Let’s make sure your digital presence never goes offline.
